Service support

Credibility seeks development, service reflects truth

FAQ

Comprehensive answers from unpacking to daily use and maintenance

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Question How can I contact you? 2023-02-26 22:16:10.753

Contact：+86 13958299988（General Manager Ni）

Question Where is the company address? 2023-02-26 22:15:34.594

No. 7, Hairong Road, Binhai Industrial Park, Dongchen Township, Xiangshan County, Ningbo, Zhejiang, China

Question Are you a manufacturer? 2023-02-20 21:03:49.904

Yes. We are a manufacturer. We have the workplaces, good technology and workers of our own.

Question When did your factory establish? How many workers? 2023-02-20 21:03:26.178

Our factory was established in 2010. Currently we have more than 80 workers including more than 20 professional technicians and service workers.

Question Can you design and make the equipments by each client’s request? 2023-02-20 21:03:14.899

Yes. Actually almost each set of brewing system is designed and made by clients’ request.

Question Can you provide sample project reference? 2021-09-26 09:56:03.756

Yes. We can provide sample project reference, such as USA, Canada, Europe, etc.

Question Can you help customer deal with the sea transport? 2021-09-26 09:55:48.484

Yes. We can help customer book ship, load containers, customs, transport, etc.

Question Can customers come and visit your factory before ordering and after production is finished? 2021-09-26 09:55:32.609

Yes. Welcome every clients come and visit our factory to negotiate and inspect goods. We will treat clients who visit our factory like a family.

Question Can you provide installation service on customers’ factory? 2021-09-26 09:55:20.266

Yes. We dispatch experienced engineers to install and commissioning the equipments and guarantee the equipments can work well.

Question How will you do if it occur quality problems in the warranty date? 2021-09-26 09:55:05.128

In the warranty date, we will provide free components for customers if components go bad. We will replace a new tank freely or afford the modify fee if tank body has problems. Meanwhile, we will provide free technology consult service all the life.

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